{"id":13861,"date":"2018-08-27T06:29:46","date_gmt":"2018-08-27T06:29:46","guid":{"rendered":"https:\/\/www.legalraasta.com\/blog\/?p=13861"},"modified":"2026-04-08T11:10:36","modified_gmt":"2026-04-08T05:40:36","slug":"ombudsman-scheme","status":"publish","type":"post","link":"https:\/\/www.legalraasta.com\/blog\/ombudsman-scheme\/","title":{"rendered":"Ombudsman Scheme for NBFCs"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_73 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.legalraasta.com\/blog\/ombudsman-scheme\/#Introduction_to_Ombudsman_Scheme\" title=\"Introduction to Ombudsman Scheme\">Introduction to Ombudsman Scheme<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.legalraasta.com\/blog\/ombudsman-scheme\/#What_is_the_Ombudsman_Scheme\" title=\"What is the Ombudsman Scheme?\">What is the Ombudsman Scheme?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.legalraasta.com\/blog\/ombudsman-scheme\/#How_and_When_to_use_the_Ombudsman_Scheme\" title=\"How and When to use the Ombudsman Scheme\">How and When to use the Ombudsman Scheme<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.legalraasta.com\/blog\/ombudsman-scheme\/#What_happens_after_filing_a_complaint_with_Ombudsman\" title=\"What happens after filing a complaint with Ombudsman\">What happens after filing a complaint with Ombudsman<\/a><\/li><\/ul><\/nav><\/div>\n<h2 style=\"text-align: center;\"><span class=\"ez-toc-section\" id=\"Introduction_to_Ombudsman_Scheme\"><\/span><strong>Introduction to Ombudsman Scheme <\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p style=\"text-align: justify;\">Non-Banking Financial Companies (NBFCs) have surely changed the landscape of the financial services sector in India. NBFCs have enabled many people to go on and pursue their goals without worrying for capital by providing credit facilities. Check out: <a href=\"https:\/\/www.legalraasta.com\/blog\/classification-of-nbfcs-in-india\/\"><span style=\"color: #0000ff;\">Classifications of NBFCs.<\/span><\/a> The Reserve Bank of India (RBI) released a notification on the 23rd of February, 2018 introducing the Ombudsman Scheme for redressal of complaints against NBFCs registered under RBI under Section 45-IA of RBI Act, 1934\u00a0 who are in violation of the regulations. See : <a href=\"https:\/\/www.legalraasta.com\/blog\/regulations-for-nbfcs\/\"><span style=\"color: #0000ff;\">Regulations Governing NBFCs<\/span><\/a>.<\/p>\n<p style=\"text-align: justify;\">An NBFC although comes under regulations set by RBI, is still a separate legal entity from banks and hence needs close monitoring. RBI has also drilled down hard on compliance requirements of NBFCs to avoid financial grief for customers. Take a look at <a href=\"https:\/\/www.legalraasta.com\/blog\/annual-compliance-nbfcs-india\/\"><span style=\"color: #0000ff;\">Annual Compliance requirements of NBFCs in India<\/span><\/a>. Despite all the measures to regulate NBFCs, to ensure a smooth process for customers, the RBI has introduced a &#8220;cost-free&#8221; and &#8220;expeditious complaint redressal mechanism&#8221; for deficiencies in services of these institutions.<\/p>\n<h2 style=\"text-align: center;\"><span class=\"ez-toc-section\" id=\"What_is_the_Ombudsman_Scheme\"><\/span><strong>What is the Ombudsman Scheme?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>RBI defines the scheme to be &#8220;an expeditious and cost-free apex level mechanism for resolution of complaints of customers of NBFCs, relating to certain services rendered by NBFCs&#8221;.<\/p>\n<p>Ombudsman is a senior official responsible for redressing complaints against NBFCs. The RBI has appointed NBFC Ombudsman at the offices located in the 4 metro cities.\u00a0 Chennai, Mumbai, Kolkatta, and Delhi. The Ombudsman will be in-charge of complaints arising in their respective zones.<\/p>\n<p>According to RBI, they would begin by incorporating all deposit-taking NBFCs(NBFC -D) under the scheme.\u00a0 Plans are also set to cover NBFCs having a customer interface and an asset size exceeding Rs 100 crores. Gradually, the RBI plans to cover all other recognized types of NBFCs registered with the Central Bank as well.<\/p>\n<h2 style=\"text-align: center;\"><span class=\"ez-toc-section\" id=\"How_and_When_to_use_the_Ombudsman_Scheme\"><\/span><strong>How and When to use the Ombudsman Scheme<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p style=\"text-align: justify;\">A mechanism to address complaints of the customers is great . However, the scheme cannot just be put into action at the slightest discomfort and has stipulations for the filing of complaints.<\/p>\n<p style=\"text-align: justify;\">Anyone dissatisfied by services provided by the NBFCs has to first approach the concerned NBFC with their complaint first. If the <strong>NBFC does not respond to the complaint within 30 days of receiving a receip<\/strong>t<strong> of the complaint,<\/strong> consumers are free to approach their zone&#8217;s\u00a0 Ombudsman.<\/p>\n<p style=\"text-align: justify;\">The clause 8 of the scheme clearly stipulates the grounds on which Ombudsman can address complaints against NBFCs. One of these includes non-payment or inordinate delay in the payment of interest on deposits.<\/p>\n<p>The RBI charges no costs for filing a complaint. Aggrieved people can file a complaint with the <span style=\"color: #0000ff;\">complaint form <\/span>provided by RBI or via Hand-written\/fax\/e-mail sources. RBI has not made it mandatory to use the complaint form<\/p>\n<p>The Ombudsman, however, is not the final authority on complaint\u00a0redressal. NBFCs or their customers aggrieved by the decision of the Ombudsman can approach the Appellate Authority, Mumbai.<\/p>\n<h2 style=\"text-align: center;\"><span class=\"ez-toc-section\" id=\"What_happens_after_filing_a_complaint_with_Ombudsman\"><\/span><strong>What happens after filing a complaint with Ombudsman<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li>NBFC Ombudsman will strive to arrive at a solution by mediating an agreement between complainant and NBFC.<\/li>\n<li>Ombudsman will pass an order to bind the terms of settlement offered by NBFC(if accepted ) to both the complainant and the NBFC.<\/li>\n<li>If the complainant does not respond to a notification of compliance of regulations by the NBFC( NBFC not at fault) within a specified time frame, the Ombudsman will pass an order to close the notification.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">A complaint mechanism thus brings a relief to many aggrieved customers and helps ensure an even smoother functioning of NBFCs. To stay up to date with the latest on NBFCs, follow our <a href=\"https:\/\/www.legalraasta.com\/blog\/\" rel=\"noopener\"><span style=\"color: #0000ff;\">blog<\/span><\/a>.<\/p>\n<p style=\"text-align: justify;\">If you&#8217;re in the process of your NBFC registration and need professional help, head on over to our comprehensive <a href=\"https:\/\/www.legalraasta.com\/nbfc-registration\/\" rel=\"noopener\"><span style=\"color: #0000ff;\">NBFC registration services.<\/span><\/a><\/p>\n<p style=\"text-align: justify;\">At <a href=\"https:\/\/www.legalraasta.com\" rel=\"noopener\"><span style=\"color: #0000ff;\">Legalraasta<\/span><\/a>, we are helping companies to navigate the legalities of running a business with ease. Shoot us an email at\u00a0<span style=\"color: #0000ff;\"><a href=\"mailto:contact@legalraasta.com\">contact@legalraasta.com<\/a>\u00a0<\/span>or give us a ring at <span style=\"color: #0000ff;\">+91-<a class=\"fusion-flex-link fusion-bar-highlight\" style=\"color: #0000ff;\"><span class=\"menu-text\">8750048585.<\/span><\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introduction to Ombudsman Scheme Non-Banking Financial Companies (NBFCs) have surely changed the landscape of the financial services sector in India. NBFCs have enabled many people to go on and pursue their goals without worrying for capital by providing credit facilities. Check out: Classifications of NBFCs. The Reserve Bank of India (RBI) released a notification on the [&hellip;]<\/p>\n","protected":false},"author":15,"featured_media":13865,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[141],"tags":[281,280,174,282,279,278],"class_list":["post-13861","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nbfc","tag-complaint-against-nbfcs","tag-complaint-redressal","tag-nbfc","tag-nbfc-complaint","tag-ombudsman","tag-ombudsman-scheme-nbfcs"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ombudsman Scheme for NBFCs | Legalraasta, Simplfying Compliance<\/title>\n<meta name=\"description\" content=\"In a notification released on the 23rd of February, 2018, The RBI introduced the ombudsman scheme for redressal of complaints against these institutions.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.legalraasta.com\/blog\/ombudsman-scheme\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ombudsman Scheme for NBFCs | Legalraasta, Simplfying Compliance\" \/>\n<meta property=\"og:description\" content=\"In a notification released on the 23rd of February, 2018, The RBI introduced the ombudsman scheme for redressal of complaints against these institutions.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.legalraasta.com\/blog\/ombudsman-scheme\/\" \/>\n<meta property=\"og:site_name\" content=\"LegalRaasta Knowledge portal\" \/>\n<meta property=\"article:published_time\" content=\"2018-08-27T06:29:46+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-08T05:40:36+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.legalraasta.com\/blog\/wp-content\/uploads\/2018\/08\/Untitled-design32.png\" \/>\n\t<meta property=\"og:image:width\" content=\"700\" \/>\n\t<meta property=\"og:image:height\" content=\"400\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Author: LegalRaasta\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Author: LegalRaasta\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.legalraasta.com\\\/blog\\\/ombudsman-scheme\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.legalraasta.com\\\/blog\\\/ombudsman-scheme\\\/\"},\"author\":{\"name\":\"Author: LegalRaasta\",\"@id\":\"https:\\\/\\\/www.legalraasta.com\\\/blog\\\/#\\\/schema\\\/person\\\/8fffceba7148ae1120f0bd4bf73b0c62\"},\"headline\":\"Ombudsman Scheme for NBFCs\",\"datePublished\":\"2018-08-27T06:29:46+00:00\",\"dateModified\":\"2026-04-08T05:40:36+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.legalraasta.com\\\/blog\\\/ombudsman-scheme\\\/\"},\"wordCount\":657,\"image\":{\"@id\":\"https:\\\/\\\/www.legalraasta.com\\\/blog\\\/ombudsman-scheme\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.legalraasta.com\\\/blog\\\/wp-content\\\/uploads\\\/2018\\\/08\\\/Untitled-design32.png\",\"keywords\":[\"complaint against NBFCs\",\"Complaint redressal\",\"nbfc\",\"NBFC complaint\",\"Ombudsman\",\"Ombudsman Scheme NBFCs\"],\"articleSection\":[\"NBFC\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.legalraasta.com\\\/blog\\\/ombudsman-scheme\\\/\",\"url\":\"https:\\\/\\\/www.legalraasta.com\\\/blog\\\/ombudsman-scheme\\\/\",\"name\":\"Ombudsman Scheme for NBFCs | Legalraasta, Simplfying Compliance\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.legalraasta.com\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.legalraasta.com\\\/blog\\\/ombudsman-scheme\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.legalraasta.com\\\/blog\\\/ombudsman-scheme\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.legalraasta.com\\\/blog\\\/wp-content\\\/uploads\\\/2018\\\/08\\\/Untitled-design32.png\",\"datePublished\":\"2018-08-27T06:29:46+00:00\",\"dateModified\":\"2026-04-08T05:40:36+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.legalraasta.com\\\/blog\\\/#\\\/schema\\\/person\\\/8fffceba7148ae1120f0bd4bf73b0c62\"},\"description\":\"In a notification released on the 23rd of February, 2018, The RBI introduced the ombudsman scheme for redressal of complaints against these institutions.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.legalraasta.com\\\/blog\\\/ombudsman-scheme\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.legalraasta.com\\\/blog\\\/ombudsman-scheme\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.legalraasta.com\\\/blog\\\/ombudsman-scheme\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.legalraasta.com\\\/blog\\\/wp-content\\\/uploads\\\/2018\\\/08\\\/Untitled-design32.png\",\"contentUrl\":\"https:\\\/\\\/www.legalraasta.com\\\/blog\\\/wp-content\\\/uploads\\\/2018\\\/08\\\/Untitled-design32.png\",\"width\":700,\"height\":400,\"caption\":\"Ombudsman Scheme will help a lot with complaint addressing\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.legalraasta.com\\\/blog\\\/ombudsman-scheme\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.legalraasta.com\\\/blog\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"NBFC\",\"item\":\"https:\\\/\\\/www.legalraasta.com\\\/blog\\\/category\\\/nbfc\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Ombudsman Scheme for NBFCs\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.legalraasta.com\\\/blog\\\/#website\",\"url\":\"https:\\\/\\\/www.legalraasta.com\\\/blog\\\/\",\"name\":\"LegalRaasta Knowledge portal\",\"description\":\"Information on company registration, FSSAI, IEC, MSME, trademark, ISO and registrations\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.legalraasta.com\\\/blog\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.legalraasta.com\\\/blog\\\/#\\\/schema\\\/person\\\/8fffceba7148ae1120f0bd4bf73b0c62\",\"name\":\"Author: LegalRaasta\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.legalraasta.com\\\/blog\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/author-legalraasta_avatar_1-96x96.png\",\"url\":\"https:\\\/\\\/www.legalraasta.com\\\/blog\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/author-legalraasta_avatar_1-96x96.png\",\"contentUrl\":\"https:\\\/\\\/www.legalraasta.com\\\/blog\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/author-legalraasta_avatar_1-96x96.png\",\"caption\":\"Author: LegalRaasta\"},\"description\":\"LegalRaasta is one of India\u2019s leading platforms for Company Registration (Private Limited, LLP, OPC) and GST compliance. Since 2015, our team of experienced CAs and legal experts has assisted over 100,000 businesses with services like Trademark, FSSAI, BIS, and Startup India registration. We simplify complex government processes to help startups and entrepreneurs grow faster. Trusted across India, LegalRaasta makes legal and financial compliance simple, quick, and affordable.\",\"url\":\"https:\\\/\\\/www.legalraasta.com\\\/blog\\\/author\\\/adarshseoexecutive\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Ombudsman Scheme for NBFCs | Legalraasta, Simplfying Compliance","description":"In a notification released on the 23rd of February, 2018, The RBI introduced the ombudsman scheme for redressal of complaints against these institutions.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.legalraasta.com\/blog\/ombudsman-scheme\/","og_locale":"en_US","og_type":"article","og_title":"Ombudsman Scheme for NBFCs | Legalraasta, Simplfying Compliance","og_description":"In a notification released on the 23rd of February, 2018, The RBI introduced the ombudsman scheme for redressal of complaints against these institutions.","og_url":"https:\/\/www.legalraasta.com\/blog\/ombudsman-scheme\/","og_site_name":"LegalRaasta Knowledge portal","article_published_time":"2018-08-27T06:29:46+00:00","article_modified_time":"2026-04-08T05:40:36+00:00","og_image":[{"width":700,"height":400,"url":"https:\/\/www.legalraasta.com\/blog\/wp-content\/uploads\/2018\/08\/Untitled-design32.png","type":"image\/png"}],"author":"Author: LegalRaasta","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Author: LegalRaasta","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.legalraasta.com\/blog\/ombudsman-scheme\/#article","isPartOf":{"@id":"https:\/\/www.legalraasta.com\/blog\/ombudsman-scheme\/"},"author":{"name":"Author: LegalRaasta","@id":"https:\/\/www.legalraasta.com\/blog\/#\/schema\/person\/8fffceba7148ae1120f0bd4bf73b0c62"},"headline":"Ombudsman Scheme for NBFCs","datePublished":"2018-08-27T06:29:46+00:00","dateModified":"2026-04-08T05:40:36+00:00","mainEntityOfPage":{"@id":"https:\/\/www.legalraasta.com\/blog\/ombudsman-scheme\/"},"wordCount":657,"image":{"@id":"https:\/\/www.legalraasta.com\/blog\/ombudsman-scheme\/#primaryimage"},"thumbnailUrl":"https:\/\/www.legalraasta.com\/blog\/wp-content\/uploads\/2018\/08\/Untitled-design32.png","keywords":["complaint against NBFCs","Complaint redressal","nbfc","NBFC complaint","Ombudsman","Ombudsman Scheme NBFCs"],"articleSection":["NBFC"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.legalraasta.com\/blog\/ombudsman-scheme\/","url":"https:\/\/www.legalraasta.com\/blog\/ombudsman-scheme\/","name":"Ombudsman Scheme for NBFCs | Legalraasta, Simplfying Compliance","isPartOf":{"@id":"https:\/\/www.legalraasta.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.legalraasta.com\/blog\/ombudsman-scheme\/#primaryimage"},"image":{"@id":"https:\/\/www.legalraasta.com\/blog\/ombudsman-scheme\/#primaryimage"},"thumbnailUrl":"https:\/\/www.legalraasta.com\/blog\/wp-content\/uploads\/2018\/08\/Untitled-design32.png","datePublished":"2018-08-27T06:29:46+00:00","dateModified":"2026-04-08T05:40:36+00:00","author":{"@id":"https:\/\/www.legalraasta.com\/blog\/#\/schema\/person\/8fffceba7148ae1120f0bd4bf73b0c62"},"description":"In a notification released on the 23rd of February, 2018, The RBI introduced the ombudsman scheme for redressal of complaints against these institutions.","breadcrumb":{"@id":"https:\/\/www.legalraasta.com\/blog\/ombudsman-scheme\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.legalraasta.com\/blog\/ombudsman-scheme\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.legalraasta.com\/blog\/ombudsman-scheme\/#primaryimage","url":"https:\/\/www.legalraasta.com\/blog\/wp-content\/uploads\/2018\/08\/Untitled-design32.png","contentUrl":"https:\/\/www.legalraasta.com\/blog\/wp-content\/uploads\/2018\/08\/Untitled-design32.png","width":700,"height":400,"caption":"Ombudsman Scheme will help a lot with complaint addressing"},{"@type":"BreadcrumbList","@id":"https:\/\/www.legalraasta.com\/blog\/ombudsman-scheme\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.legalraasta.com\/blog\/"},{"@type":"ListItem","position":2,"name":"NBFC","item":"https:\/\/www.legalraasta.com\/blog\/category\/nbfc\/"},{"@type":"ListItem","position":3,"name":"Ombudsman Scheme for NBFCs"}]},{"@type":"WebSite","@id":"https:\/\/www.legalraasta.com\/blog\/#website","url":"https:\/\/www.legalraasta.com\/blog\/","name":"LegalRaasta Knowledge portal","description":"Information on company registration, FSSAI, IEC, MSME, trademark, ISO and registrations","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.legalraasta.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.legalraasta.com\/blog\/#\/schema\/person\/8fffceba7148ae1120f0bd4bf73b0c62","name":"Author: LegalRaasta","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.legalraasta.com\/blog\/wp-content\/uploads\/2026\/03\/author-legalraasta_avatar_1-96x96.png","url":"https:\/\/www.legalraasta.com\/blog\/wp-content\/uploads\/2026\/03\/author-legalraasta_avatar_1-96x96.png","contentUrl":"https:\/\/www.legalraasta.com\/blog\/wp-content\/uploads\/2026\/03\/author-legalraasta_avatar_1-96x96.png","caption":"Author: LegalRaasta"},"description":"LegalRaasta is one of India\u2019s leading platforms for Company Registration (Private Limited, LLP, OPC) and GST compliance. Since 2015, our team of experienced CAs and legal experts has assisted over 100,000 businesses with services like Trademark, FSSAI, BIS, and Startup India registration. We simplify complex government processes to help startups and entrepreneurs grow faster. Trusted across India, LegalRaasta makes legal and financial compliance simple, quick, and affordable.","url":"https:\/\/www.legalraasta.com\/blog\/author\/adarshseoexecutive\/"}]}},"_links":{"self":[{"href":"https:\/\/www.legalraasta.com\/blog\/wp-json\/wp\/v2\/posts\/13861","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.legalraasta.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.legalraasta.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.legalraasta.com\/blog\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/www.legalraasta.com\/blog\/wp-json\/wp\/v2\/comments?post=13861"}],"version-history":[{"count":5,"href":"https:\/\/www.legalraasta.com\/blog\/wp-json\/wp\/v2\/posts\/13861\/revisions"}],"predecessor-version":[{"id":35172,"href":"https:\/\/www.legalraasta.com\/blog\/wp-json\/wp\/v2\/posts\/13861\/revisions\/35172"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.legalraasta.com\/blog\/wp-json\/wp\/v2\/media\/13865"}],"wp:attachment":[{"href":"https:\/\/www.legalraasta.com\/blog\/wp-json\/wp\/v2\/media?parent=13861"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.legalraasta.com\/blog\/wp-json\/wp\/v2\/categories?post=13861"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.legalraasta.com\/blog\/wp-json\/wp\/v2\/tags?post=13861"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}