Since every corporate/business is now operating under the norms of GST, there is a need to register and login to carry out the normal functioning of the business. Read more to update yourself on GST full form. Now, for those who are logging in for the time using GST and those availing services like GST existing user login have to follow different processes which will be discussed here.

Registration as a user

The first step is registering yourself as a new GST user. For this, the following steps need to be followed

  • Go to the official website and apply for the registration
  • The most important document being PAN card, other documents vary according to the type of business. This could be a sole proprietorship, Public company, One person company, normal partnership, Limited Liability partnership and so on.

Read on: Before going in on LLP registration, check all these important points 

  • The supplier gets 15 digit GST Identification Number (GSTIN) and certificate of registration.

Steps for GST existing user login

In case of a GST existing user login follow these steps

GST existing user log in

  • On the top right side of the webpage, Login feature becomes available
  • Now, on this page enter the Username that you created
  • Then, enter the Password
  • Finally, enter the Captcha code and click on the Login button

GST existing user log in

  • Then you will be re-directed to the dashboard as appearing below. Click continue.

GST existing user log in

First time user

For those who’re first time users, follow these simple steps

  • There is a separate option available on the downward side for those who are logging in for the first time.

GST new user log in

  • After clicking on the option, enter the 15-digit GSTIN provided to you at the beginning of the registration.
  • You will be directed to a screen where you need to enter Provisional Id/GSTIN and password to log in

GST new user log in

Services offered by GST Portal

There are multitudes of services offered by GST Portal. Some of these are

  • You could amend your Registration (Core and Non-core fields)
  • There is an option for Application for cancellation of Registration
  • Application/withdrawal from composition levy
  • Stock Intimation for composition levy
  • You could view Electronic Cash/Credit Ledger
  • Filing GST returns and forms
  • Track returns and forms filed
  • You could view challan history and make payments of GST
  • Furnishing LUT for exports

Get yourself registered for LUT bond

  • You could file for Grievances / Complaints
  • Filing of Advance ruling Applications
  • There is an option of Refunds and Tracking of details of Invoices transmitted to ICEGATE for Refunds, etc.

Get informed on how to log in to GST portal.

What are the Common issues faced during GST existing user Login?

Forgot Username

There are some issues that you can face during GST existing user login. while In case you forget your username, there is an option in the front page to generate a new one using your GSTIN.

You need to enter your GSTIN and it will generate an OTP which will be sent to your registered email id and mobile number. Once the OTP is received, you need to feed it and generate a new username.

Issues faced by GST user

Forgot Password

There is also an option of Forget password. Click on it and then you will be directed to a page where you need to feed your username and generate an OTP (One Time Password).

This OTP will be sent to your email id and Phone number. Feed this OTP within the stipulated time and then generate a new password for your username.

Issues faced by GST user

OTP not Received

If you don’t receive the OTP, the first time, try hitting the resend OTP button. If there is still a problem in receiving the OTP in your email, there is a possibility that the mail could have been in your spam folder, so do check that.

In case you want your OTP in your phone number and there is still no OTP, hit the resend button. After that, if there is still no sign of OTP, try checking the phone number that you have entered. Or go to settings and check whether your phone number is not in “Do not disturb services”.

Access Denied Error

Sometimes, even after logging in as a ‘GST existing user login’ on the GST portal, sometimes it shows “Access Denied” error as shown below

Any other issue

If you are facing any other issue relating to the existing user login on the GST portal, you can register the complaint on the grievance redressal portal for GST (https://selfservice.gstsystem.in/)

Issues faced by GST user


For a GST existing user log in this could be due to various reasons.

  1. At first, check whether someone else has logged on at the same time using the same GSTIN. In such cases, both the sessions expire.
  2. Another reason could be if your password expires. Then the procedure to “forget password” written above should be followed.
  3. If there is still some issue, then it is probable that the GSTN seems to have some compatibility issues with Google Chrome or FireFox. Use any other web browser for better results like Internet Explorer.

If you want to know more about GST go on to LegalRaasta/GST. Avail our services like GST Registration, GST Return filing or to use our free GST software. For more information contact us at +91 8750008585 or contact us at contact@legalraasta.com

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