Inbound and outbound call center services

By |2018-10-26T05:33:19+00:00September 4th, 2018|Categories: Others|Tags: , , , , |

What is Inbound Services Inbound call center services are the services where the customer ring a single number to order products, make a payment, register a purchase or obtain product information. It works best when it provides customers with a single point of contact for all their service questions. Support request is possible in Inbound services or [...]

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BPO Business in India

By |2018-10-26T05:49:39+00:00August 23rd, 2018|Categories: Others|Tags: , , , |

Introduction to BPOs in India Business Process Outsourcing or BPO for short has become one of the most flourishing sectors in the ITES(IT Enabled Services) sector of India. The Parliamentary Standing Committee on Information Technology released a report which claims that the revenue generated by the BPO/ITES sector in India rose to up to  $30.1 billion [...]

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