What is Inbound Services Inbound call center services are the services where the customer ring a single number to order products, make a payment, register a purchase or obtain product information. It works best when it provides customers with a single point of contact for all their service questions. Support request is possible in Inbound services or [...]
Introduction to BPOs in India Business Process Outsourcing or BPO for short has become one of the most flourishing sectors in the ITES(IT Enabled Services) sector of India. The Parliamentary Standing Committee on Information Technology released a report which claims that the revenue generated by the BPO/ITES sector in India rose to up to $30.1 billion [...]
Introduction to Call Center Registration Whether you want to incorporate a call center in your current company's services or start call center from scratch, there are a lot of things to consider for starting such services. Many times companies wish to extend their services and provide streamlined customer support since their business has grown substantially. According [...]
What is a BPO? There are corporate organizations in the United States and other developed countries who would opt to cut overhead cost as low as they can and still maintain the professionalism of highest order and get excellent services. In this context, India has emerged as a Business Process Outsourcing power-hub, also known as Information Technology [...]
